====== How to send log and crash files (Windows) ======
If //Astrosphere// crashes, please send me your log and crash files so I can investigate the issue.
===== 1) Player Logs =====
Open this folder (copy into Windows Explorer address bar):
C:\Users\\AppData\LocalLow\Mario Jacob\Astrosphere\
You should see:
* Player.log
* Player-prev.log (if it exists)
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===== 2) Crash Files =====
Open this folder (copy into Windows Explorer address bar):
%LOCALAPPDATA%\Temp\Mario Jacob\
Inside you should see a folder named **Astrosphere** → **Crashes**.
Open the most recent crash folder. It usually contains:
* crash.dmp
* error.log
* maybe also output_log.txt
If the folder does **not exist**, then no crash files have been created yet.
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===== 3) Pack the files =====
* Select **Player.log** and the newest **Crashes** folder
* Right click → Send to → Compressed (zipped) folder
* Email the ZIP to: [[mario@mariojacob.com?subject=Astrosphere%20Crash%20Report|mario@mariojacob.com]]
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===== 4) System info (optional but helpful) =====
Please also include your system information:
* Windows version (10 / 11)
* CPU, GPU, RAM
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===== 5) Short description of what happened =====
Please write a short description of the crash, for example:
* What were you doing? (travelling, mining, in combat, on the map, etc.)
* Did it happen once or multiple times?